Privacy Policy

Last updated: March 20, 2024

Your privacy is our top priority. This comprehensive policy outlines how we handle your data with the utmost care and respect.

Table of Contents

Introduction

At Verera ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our receipt generation service and website (collectively, the "Service"). Please read this privacy policy carefully. By using the Service, you agree to the practices described in this policy.

Information Collection

Information You Provide

  • Account information (email address, password, profile details)
  • Receipt generation preferences and settings
  • Payment information (processed securely through our payment providers)
  • Communication preferences and marketing choices
  • Customer support communications
  • User-generated content and feedback

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (interactions with our Service, timestamps)
  • Location information (based on IP address)
  • Cookie and tracking data

Use of Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve our Service
  • Process and deliver receipt generation requests
  • Send important service updates and notifications
  • Respond to your comments and support requests
  • Monitor and analyze usage patterns and trends
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Secure data centers and backup systems
  • Employee training on security practices

While we implement these security measures, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

Third-Party Services

We may use third-party services for:

  • Payment processing (Stripe)
  • Analytics (Google Analytics)
  • Email delivery (SendGrid)
  • Cloud hosting (Vercel, Supabase)
  • Customer support tools

These services have their own privacy policies. We recommend reviewing their policies to understand how they handle your information.

Your Rights

You have the following rights regarding your personal information:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with supervisory authorities

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days.

Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. When we no longer need the information, we securely delete or anonymize it.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfer

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses or other legal mechanisms.

Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Privacy Team: vereraai+privacy@gmail.com

Data Protection Officer: vereraai+dpo@gmail.com

General Support: vereraai@gmail.com

Mailing Address:

Verera AI

548 Market St PMB 95474

San Francisco, CA 94104-5401